“I Can’t Wait to Dig into Your Data
and Discover How to Make Your
organization More Stable,
More Profitable, and (Believe It
Or Not)
a Lot More Fun”
Years of Long Term Care and Health Care experience from the inside out mean, I understand the challenges you, your residents, and your employees face.
Once I blended my experience working with all levels of healthcare professionals - from IT software implementation (Electronic Medical Record), to Physician Practice Improvement, to Long Term Care resident advocacy – and threw in my knack for analyzing stubborn business problems and implementing practical solutions…
The results in operational improvement, employee engagement, increased retention, customer loyalty, and overall profitability were so compelling – I’m excited to spread the success to other struggling Long Term Care organizations. You might be asking….
Why is it important to me to share
secrets to these outcomes?
“Because I believe in my heart, our residents deserve the best care – regardless of the provider”.
A Client Commented, “I’ve Never Heard a Provider
Be So Candid About the Challenges That Exist”
I’m not interested in sugarcoating or double-talking the issues. Let’s just tell it like it is so we can do something about it.
That’s why I like approaching challenges from a numbers perspective. There’s nothing more systematic or accurate.
In every Long Term Care evaluation I’ve ever performed – from large to small - Assisted Living and advanced dementia – metrics have highlighted problems before they showed up in the financials. Just in time to address the issues before it was too late. Wouldn’t you like to have data that is predictive of both your successes and your challenges? It’s enough to make me want to shout it from the rooftops!
Clients say it’s refreshing not having to worry about politics with me – my only agenda is to help you reach your organizational goals.
| “Sonya combines her professional commitment to improve the resident experience, the caregiver experience and the family experience with a passion for taking care of the human side AND the business side of an organization.” |
My Strategic (and Highly Effective)
Heart/Business Balance
I do love numbers, but that’s not what I’m all about. Empathy plays a big part in how I motivate change in an organization.
A heart/business balance means I’m able to take complex information and concepts and present them in a way that’s meaningful to your diverse workforce. And my “compassionately assertive” approach encourages your staff to share feedback openly – yet clearly communicates their performance expectations.
The balance is evident in my credentials and memberships, as well:
 University of Wisconsin-Madison: Member of
Family Business Center
Member of the Society for Human Resource Management (SHRM)
Member of the American Society for Healthcare Human
Resources Administration (ASHHRA)
Member of the American Society of Training and
Development (ASTD)
Certified Franklin Covey Facilitator
Facilitator of the FISH! Philosophy
Gallup University: Certified Coach
NASD Series 6 and 63 and State Insurance Licenses
Qualified Practitioner of the Myers-Briggs Type Indicator (MBTI)
University of Wisconsin-Madison B.B.A in Finance and Marketing and MBA in Business Strategy with honors
Tell me about your organization and the specific challenges you’re facing. Together, we’ll discover…
Where you should focus your attention
to get the results you want.
Sonya Sullins
Human Capital Management Institute LLC
9106 Aspen Grove Lane, Madison, WI 53717
p (608) 831-4400 f (608) 827-0848
Toll free (877) HUMAN10 ~ 877-486-2610
Website: www.humancapitalmanagementinstitute.com
Email: sonya@humancapitalmanagementinstitute.com
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